FAQs

What's the best use of customized items?
  • Awards: Ideal for recognizing employees, students and corporate sponsors
  • Promotional Items: Grasp the attention of existing and potential clients with giveaways that constantly remind them of your quality products and services
  • Personal Gifts: Holidays like Mother's Day, Father's Day, Valentines Day, Birthdays, Graduations, etc
What services do we provide?
  • Consulting: Discussing your vision in reference to your industry and promotional ideas. We join you in brainstorming to figure out what makes sense to you and your clients. We work within your budget to maximize the return on investment.
  • Print Designs: We embrace your unique logo and identify the ideal format needed for chosen products. We ensure your logo is clear and true to its fundamental specifications based on project needs.
  • Imprint Method: Our primary imprint method is laser engraving. This allows us to directly modify the appearance of items through strategic power and speed settings.
  • Partnership Provider Services: Companies of all sizes from single person hobbyist, startups and small businesses to established, publicly traded corporations can leverage our promotional products industry expertise. This allows decision makers to reduce the multiple responsibilities on their already over stressed procurement, marketing and fulfillment staff. Partners benefit from reduced rates associated with auto-payment, scheduled product creation and delivery, highest value for total landed cost and exclusive access to inventory management services.
What materials can I have customized for my business or personal gift?
  • Woods: Maple, Pine, Bamboo, Oak, etc... some wood products engrave better than others and we will help you choose the best one for you
  • Metals: Stainless Steel, Aluminum, Tin, Die Cast
  • Acrylics: Transparent, Silver Mirrored, Gold Mirrored, Solid Navy Blue, Red, Gold, etc... we love the ability to cut acrylic in any shape to fit your logo or personal concept
  • Synthetics: Ceramic, Glass, Leather, Cotton, Paper, Plastic
  • Naturals: Granite, Marble, Stone
How long is your average production time?
  • Customized orders take anywhere from 7-14 days depending on availability of items ordered.
How can I submit ideas for special projects I don't see on the website?

Refund Policy

  • Please note we generally request a non-refundable 50% deposit after artwork approval before we begin production. Turnaround guarantee of 7-14 business days begins upon receipt of deposit. We offer replacements of products and services. We offer future purchase credit. We don't offer cash refunds.